KEY POINTS TO REMEMBER FOR ECAR SALES
MAKE A FRIEND
The customer should be ALWAYS the CENTER of the process. Find a common ground and build a relationship.
UNIQUE CUSTOMER
Make your customer FEEL he is the ONLY ONE you have for the day. Don’t rush.
LISTEN
Allow your customer to talk. PAY ATTENTION to his/her words and use them to build RAPPORT and to close the deal.
STEP BY STEP
Work properly all 11 Steps to the Sale. SHORTCUTS are equal NO DEAL.
SMILE
Be friendly and make your customer feel RELAXED.
POTENTIAL CUSTOMER
A customer can NEVER be PREJUDGE. You never know who will buy and who will not.
NO
Sales commonly START with the word NO.
STAY CONNECTED
Have fully knowledge and understanding of the 11 Steps to the Sale. This will give you confidence and get you ready for each unique situation.
Ecar sales is a convenient way to trade car online with safety and earning good profit for your sale.
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