HOW TO TURN OVER TO A MANAGER


You will never close all deals but you can always do better. The decision to dismiss a Buyer is solely that of the "Desk'. A management decision only! Many times a new face or additional assistance from the Desk can turn a "be back" into a Buyer.... now!! You must also realize that the dealer has an investment in each person that enters the dealership, whether they are "SOLD" or not.
It is the sales associate professional responsibility to at least introduce the "investor" to his/her "investment". With the investment of over $400.00 per opportunity, it's not only a good idea, it's "Good Business."
 Also, coaching from the sideline can give you, the sales associate, and added strength since there is a possibility that a new face will smoke out the "real" objection or situation and turn this shopper into a Buyer.

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