SALES ASSOCIATE DAILY STANDARDS IN ECAR SALES PORTAL



1. Dress properly (professional appearance)
2. Maintain a positive attitude and be enthusiastic
3. Smile convincingly with eye-to-eye contact
4. No Food, Drink, Smoking, Newspapers in Showroom or Front of Customers.
5. Prospect diligently - "daily"
6. Follow your owners and prospects persistently - "Buy or Die"
7. Log Everyone (an up is an up)
8. Meet & Greet your Customers professionally and promptly (power meet & greet)
9. Find out about "their" needs (sit Customer down)
10. Present your product completely (Steps One through Six)
11. Everyone drives!
12. Know your product and your competitor's product
13. Ask for all the money the first time. Start at list
14. Commitments in writing with tender or title
15. Ask for help (100% T/O)
16. Set-up your Business Manager property (100% T/O)
17. Make a great delivery (Follow R.C.D. Format/Review Survey
18. Know your closing ratio and average commission
19. Minimum acceptable standards + 40 ups per month/10 deliveries per month
20. Do a monthly income & volume forecast (set goals)
21. Be prompt to All Sales Meetings
22. Complete paperwork (use Deal Checklist)
23. Insurance and payoffs verified (Every Deal)
24. Put keys back after Demos
25. Check in and out with Manager and operator
26. Park in designated employee area
27. Housekeeping (keep your work place clean)


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